Deactivation FAQs

We know you might have some questions regarding the closure of the Engrade.com platform that took place on December 31, 2016. We have compiled a list of Frequently Asked Questions (FAQs) here. Click a question below or scroll down the page.

Why was Engrade.com deactivated?
Who does this affect?
When was the last day of access to Engrade.com?
What happened to the data I had stored in my Engrade account?
Will Engrade continue to store my data?
How can I use Engrade after December 31, 2016?
How can I get an extension to continue using Engrade if I didn’t receive the notification, was on vacation, etc.?
How can I upgrade my account?
Can I upgrade to Engrade School as an individual teacher?
If my school upgrades to Engrade School, will I still have access to my Engrade.com data?

 

Why was Engrade.com deactivated?

Engrade.com has offered the best online gradebook and classroom tools for nearly a decade. In recent years, we’ve worked closely with our schools to build the next generation of Engrade—a new solution which brings together administrators, teachers, parents, and students in a unified digital ecosystem. In order to continue progressing the science of learning in our dynamic environment, we must focus exclusively on our Engrade School platform. This includes our commitment to delivering a wonderful user experience, outstanding customer support, and giving educators the tools they need to help improve student outcomes.

 

Who does this affect?

This only affects users of the Engrade.com platform. If your school or district uses the paid version of Engrade (e.g., Engradepro.com), this will not impact your account. 

 

When was the last day of access to Engrade.com?

Your Engrade.com account was accessible until December 31, 2016.

 

What happened to the data I had stored in my Engrade account?

The data in your Engrade account remained secure and accessible until December 31, 2016. After that date, all account data is no longer accessible.  Users were strongly recommended to download their account data prior to December 31, 2016.

 

Will Engrade continue to store my data?

Your Engrade.com account and all data stored within Engrade.com accounts is no longer accessible as of December 31, 2016. Users were strongly recommended to download their account data prior to December 31, 2016.

  

How can I use Engrade after December 31, 2016?

While the free version of Engrade at Engrade.com is no longer available as of December 31, 2016, we invite you to learn more about our premium solution, Engrade School. It features everything from your free account plus so much more to help unify your digital learning ecosystem.

 

How can I get an extension to continue using Engrade if I didn’t receive the notification, was on vacation, etc.?

We understand this may be a disruptive process, so we’ve let Engrade.com users know as early as possible. Communication of this change began in June 2016 and continued until December 31, 2016 in order to give everyone a chance to export their account data and learn more about Engrade School. All Engrade.com accounts were deactivated on December 31, 2016.

 

How can I upgrade my account?

Engrade School is a school-wide—or even district-wide—solution and will require your school or district administrator’s approval for implementation. Learn more about Engrade School.

 

Can I upgrade to Engrade School as an individual teacher?

Engrade School is available at the school and district level only. If you're an individual teacher, you can recommend Engrade School to one of your school administrators by sharing your experience

 

If my school upgrades to Engrade School, will I still have access to my Engrade.com data?

Data on Engrade.com was accessible until December 31, 2016. Data cannot be transferred from an Engrade.com account to an upgraded, Engrade School account.